Pure Pulse

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Turn Up the Vibe, Turn On the Confidence

Frequently asked questions

Orders cannot be cancelled after they have been processed. Please review your order carefully before checkout.

All orders are processed within 5–10 business days.

Estimated delivery is up to 14 days from the date of purchase, depending on shipping location.

Shipping times are estimates only and may vary due to unforeseen circumstances.

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Due to the intimate nature of our products, returns are not permitted for hygiene and health reasons.

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photo evidence for review.

We respect your privacy and handle all personal data in accordance with GDPR and applicable data protection laws.
all packaging is discreet to ensure buyer security when purchasing any items across the store!